RAZMI MARKET Privacy Policy
Last updated: September 17, 2026
RAZMI MARKET respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you communicate with us or use our services.
1. Information We Collect
We may collect information that you voluntarily provide when contacting RAZMI MARKET, including:
- Name
- Phone number
- WhatsApp messages and communications
- Product or service inquiries
- Delivery information when required to complete an order
- Other information you choose to provide to us
2. How We Use Your Information
We may use your information to:
- Respond to customer questions and requests
- Process and manage orders
- Provide product and delivery information
- Provide customer support
- Follow up regarding customer inquiries or orders
- Improve our services and customer experience
- Communicate important information related to your orders or services
3. WhatsApp Communications
When you contact RAZMI MARKET through WhatsApp, we may process your phone number and messages to respond to your request and provide customer support.
We may use automated systems, including AI-assisted tools, to help process and respond to customer messages. Customer information is used only for legitimate business and customer-support purposes.
4. Sharing of Information
We do not sell your personal information.
We may share information with service providers that help us operate our business, such as communication, messaging, technology, payment, delivery, and customer-support providers, when necessary to provide our services.
5. Data Security
We take reasonable measures to protect customer information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure.
6. Data Retention
We retain customer information only for as long as reasonably necessary for customer service, orders, business operations, legal obligations, or legitimate business purposes.
7. Your Rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal information.
To make a request, contact RAZMI MARKET using our official contact information.
8. Children’s Privacy
Our services are not specifically directed toward children, and we do not knowingly collect personal information from children for purposes unrelated to providing our services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised “Last updated” date.
10. Contact Us
RAZMI MARKET
Hargeisa, Somaliland
Email: info@razmimarket.shop